Avast Free Forum Review


Avast Free Forum is a site that allows users to ask questions regarding their anti-virus software. It offers a variety methods, including tutorials and FAQs. The site is simple to use and is frequently updated.

Avast is a major player in the cybersecurity market and has one of the highest levels of customer support for its anti-virus software. The company’s support button on its website and LAPTOP or COMPUTER applications provide access to a helpful FAQ and discussion forums as and premium tech support if you run into virtually every issue.

The company also has live chat features for customers who want prompt responses, a quick email ticketing system to help with more in-depth inquiries and three live support lines located in the UK, Australia and the U.S. Its online knowledge base isn’t extensive but has support guides for all of its products.

However the customer service isn’t always perfect. A joint investigation by PCMag and Hauptplatine discovered that the company shares data about its users their locations and Internet protocol addresses with third party companies, which can raise privacy concerns for some people. The paid plans don’t offer enough bonuses that justify the price. The forum was recently breached and hackers were able to obtain usernames, user names, emails, and hashed passwords. Fortunately, the information regarding payments was not compromised. The company has vowed to rebuild the forum with a new platform that’s quicker plus more secure. The company has a written policy on security, which states that it will not sell or share personal information with third-party companies without consent.